If you are using a VPN or Proxy, please disable them or contact support team. Please provide debug info from textarea below: ptgBm5w5NGSmWhxXuYsc1h399W7eXgERSHa2A7PknBpEsNmPDJzfYM4fAKd5smxctf7NaPFygW5BwrVxCe23EnejZvQ9bHYXZDCTc1FTJWegv8X6q8j3ZuJQ69exRDhkPvnr3LTu9z13GYEHsaE
You can also try to pass an automatic check but with no guarantee.